Why You Need a Mold Removal Company that Puts the Customer First

10/22/2020 (Permalink)

Mold can grow anywhere. Is it lurking in your home? We have the tools to remediate the mold.

Point Pleasant Residents Need Mold Removal Companies that Respect Their Concerns

Finding fungal growth in your Point Pleasant home can be disturbing. It looks and smells terrible, and you may be concerned about possible health effects or damage to your house. That is why a remediation company, like SERVPRO, that is caring and puts excellent customer service at the forefront of its practices is necessary.

When you need mold removal in Point Pleasant, we are on hand to help you. We know this is a family-oriented area with many married couples and children living in the local community. We know that your top priority is the safety of your family.  

What happens when you call SERVPRO?

We know you are eager to sort out the mold situation. The timeline after you call us looks like this:

• Within the first hour after your call, we will call back to arrange a time to visit your property
• Within four hours, we will arrive on-site and begin remediation
• Within eight hours, we will provide a full scope of the situation and recommended treatments

What will happen during remediation?

Communicating with you is our priority. We treat your home and personal belongings as if they were our own. Our service is founded on honesty. We will explain to you:

• The extent of the damage
• The result of our moisture and humidity testing
• Our suggestions for mold remediation
• A realistic overview of the outcome you can expect to see
• An assessment of mold-damaged items and whether we can salvage them

What will your home be like after mold removal?

We aim to leave your home, “Like it never even happened.” When we have cleaned the mold, we dry the area to discourage regrowth and advise you on keeping your home dry. We also deodorize your home because we know that mold smells can linger. In many cases, we can restore furniture, textiles, and walls to their pre-mold state. If any part of your home requires repairs, we will carry out repair tasks and leave it looking as good as before.

What happens after SERVPRO leaves? 

Our client service does not end when we leave. We will check in with you after a week, and of course, we provide our information so you can contact us any time you need to.

For a mold removal service you can trust, contact SERVPRO of Point Pleasant at (732) 202-3001.