We're very happy with SERVPRO of Point Pleasant and the water damage cleanup they did for our home. Roland and Austin headed up the SERVPRO team who showed up at our house within an hour of calling them. They were very careful and efficient in moving delicate electronics equipment and setting up the fans, dehumidifier and commercial air scrubber required to dry out the damp wallboard and studs. They left our house in spotless condition. It is rare to see this level of professionalism and we highly recommend them.

Impressive timeliness and great overall communication!

Fabulous service and very courteous! Will refer!

I was impressed with how quick Laurie reacted and had the team come out immediately. Although I really know nothing about the process. She followed up with me when they would be coming and again on the way. At such a stressful and overwhelming time that really helped. 

Edgar was so thorough and detail oriented  checking for water. His assistant was constantly working as well. Great team!

I was pleased with all the work and grateful for all your help.

One of the most professional companies I have dealt with. Nothing else to add. Top notch. 

Excellent service. Edgar and crew were exceptional, knowledgeable, punctual and courteous.

Just a huge Thank You to each & every staff member for your prompt caring wonderful care during our nightmare. All went above & beyond to work with us to get it done! Special thanks to Vince!

Dear SERVPRO of Point Pleasant,

I could not have been more pleased with the work provided by your team! Team leader Edgar not only was kind and courteous but he gave me moral support when I was at my lowest and most overwhelmed. Having never endured a loss like this, he sensed I needed his support and reassurance every step of the way. He should be commended on the professionalism he provided me. 

"It was a great experience in the middle of chaos. They took account of all the damage, cleaned it out and dried it up. They were courteous and calm inn the middle of my storm.

Hopefully I will not need to call you again although if I do need a service like this again I will, without a doubt be calling SERVPRO. Thank you so much for all you guys did for me and my father."

"I like to thank Michael and his staff for coming to my house for a flooded basement. They were there on time, dried everything out and got my basement back to normal very fast. I would recommend them to anybody."

"The team was great. I felt that I was in good hands."